Stage 1: Account Foundation (Web Marketplace)
Objective: Create your secure profile and establish your family unit.
Step 1: Register Your Profile
Action: Visit the organization’s marketplace and click Register.
Context: Set up your email, password, and enable SMS Security for a secure login experience.
Step 2: Build "My Family"
Action: Add each child as a participant.
Key Tasks: Enter names, birthdates, and current grades.
Note: Entering the correct grade is vital; the system uses this to filter and show you only the programs your child is eligible to join.
Step 3: Log Important Health Info
Action: Check boxes for allergies and medical conditions and set your Emergency Contact.
Value: This info is saved securely and shared with coaches automatically when you register for a class.
Stage 2: The Shopping Experience (Web Marketplace)
Objective: Finding and purchasing the right programs for your children.
Step 4: Browse Active Seasons & Events
Action: Use the search bar to find sports (e.g., "Soccer") or browse the "Active Seasons" list.
Step 5: One-Click Registration
Action: Select a program, pick the child you are enrolling, and click Add to Cart.
Context: Because your waivers and payment info are stored, checkout is instantaneous. No more re-filling the same forms for every new organization.
Step 6: Review Order Details
Action: Access your order history on the web to view receipts, payment methods (Card/ACH), and applied discounts.
Stage 3: Active Management (Mobile App)
Objective: Transitioning from the "Store" to the "Field" using the NRICH Parent App.
Step 7: Sync the Master Schedule
Action: Log into the NRICH Parent Mobile App.
Context: View a combined calendar of every session for every family member, even if they play for different clubs or organizations.
Step 8: Access Session Specifics
Action: Click on a scheduled session in the app.
Task: View location maps, check-in times, and specific equipment lists for that day.
Step 9: Receive Real-Time Alerts
Context: Stay informed via push notifications. If a session is canceled for rain or a coach is changed, the update hits your phone instantly.
Step 10: View Coach Feedback
Action: Open "Past Sessions" in the app.
Task: Read any public notes or performance recaps left by the coach in their end-of-session ticket.
💡 Quick-Reference: The Participant’s "Golden Rule"
"Buy on the Web, Manage on the Phone." > Use the Web Marketplace for the initial heavy lifting (adding kids and paying). Use the Mobile App for everything else—knowing where to be, when to be there, and what to bring.
👨👩👧 Parent’s Guide: Registration & Participation
Parents focus on managing their family’s schedule and ensuring their participants are checked in.
Account Creation:
Visit the organization's custom Marketplace. Create an account and navigate to "My Family" to add your children..
Enrollment:
Browse the Marketplace for Seasons or Events.
Checkout: Select the family member (or yourself, if Adult Self Enrollment is on), sign the Liability and Consent Waivers, and pay.
The Mobile App:
Download the NRICH app to see your family's upcoming schedule and enrolled sessions in one place.
Attending Sessions:
Scan In: When arriving at a session, use the QR Code feature in your app to mark your (or your child's) attendance with the coach.
Stay Informed:
Keep an eye on your notifications for any Switch Class updates or rescheduling emails triggered by the organization.
👨👩👧 Parent’s Guide: The Universal Family Hub
NRICH eliminates "App Fatigue." You manage every child, every sport, and every organization from one central dashboard.
Create Once, Register Everywhere: You only need to set up your account and "My Family" one time. Once your participants are added, you can sign up for programs at multiple different organizations with a single click.
The Master Schedule: Whether your eldest is in soccer with one club and your youngest is in dance with another, all schedules sync into your personal NRICH mobile app. You’ll see a combined view of every session for every family member.
One-Click Checkout: Because your payment information and waivers are securely stored, registering for a new organization’s season or event is instantaneous. No more re-filling the same forms for every new activity.
Centralized Communication: Receive updates, switch classes, and track attendance for all your children’s activities across different organizations without ever having to switch between different platforms or logins.