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Ticket Center and Session Validation

Goal: To check the attendance from finished classes and approve the payments for your coaches.

Updated over a week ago
  1. Open the Ticket Center: Click the Ticket Center tab at the top of your dashboard.

  2. Find Finished Classes: Look at the "Sessions Pending" section. This shows you every class that has finished but hasn't been "signed off" by an admin yet.

  3. Review the Details: Click on a class (like "Swim Stars"). Youโ€™ll see exactly which students were marked present and which coaches were on the field.

  4. Fix Mistakes: If you see an error, click Reject & Report. You can type in the reason so the coach can fix it.

  5. Approve for Payment: If everything looks right, click the green Validate Session button. This officially marks the class as done.

  6. Pay the Coach: Once validated, the coach's pay automatically moves to the Payroll tab. From there, you just click Release to send them their money.

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