Email and Marketing Communication

Start an Email: Click the Inbox icon on the left. You can choose to write a fresh email or use a pre-made "Template."

Pick Your Audience: Click Select Recipients. You can pick specific coaches, certain parents, or even everyone in a specific session (like the whole Junior Basketball League).

Track Your Success: Go to the Sent & Scheduled tab. Here, you can see if people are actually opening your emails or clicking the links inside.

Stop Re-typing (Use Templates): Click the Templates tab. NRICH already has emails ready for you, like "Session Cancelled" or "Welcome Email." You can edit these or make your own from scratch.

Let the System Do the Work (Triggers): Click Email Triggers. This is where you set "reminders." For example, you can tell the system to automatically send a reminder to parents 48 hours before their first class starts.

Get Automated Reports: Scroll to the bottom of the triggers page to set up recurring reports, like a "Monthly Payroll Summary" or a "Weekly Playbook" that goes straight to your inbox.